So we recently upgraded to ak-2009.09.01.1.0 to take advantage of the improved iSCSI software. The upgrade went smoothly. The iSCSI management is a lot nicer with this release. You get a lot more fine-grained control over the luns. We haven’t seen any issues yet.
We also recently had a failed drive. We had a really bad Sun tech working on our case. The drive went through 3 autosupports, which the system was apparently able to recover from, before the drive officially went offline and they decided to replace the drive. When they did finally decide to replace the drive, it took a week of me trying to find out what was going on before everything was coordinated for the drive to ship. I have talked with others, and the concensus seems to be that Sun support has gone way downhill since Oracle bought them out. This experience made me feel I am not getting the enterprise support I need as a sysadmin.
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